SHIPPING POLICY
We usually ship using UPS, but in some cases we may use a different courier (for example if a different courier provides a much better service to a specific country)
If you want to order from a country that isn't listed below do let us know and we will add it to our shipping list!
United Kingdom (UPS)
0-10kg £7.50
11-20kg £8
21-31kg £10
32kg+ £20
Channel Islands (DHL)
0-10kg £21
11-20kg £26
21-31kg £32
32kg+ £35
For free shipping check the "Quantity Discounts" page
International
Please note that, due to Brexit, orders from outside the UK may be required to pay custom duties. We are compliant with EU cosmetic laws but there may be additional requirements to import cosmetics in each member state, we highly suggest checking this before ordering.
Free international shipping* over £1000 + VAT
*excluding shipping to Taiwan due to the high rates
Area 1 (UPS)
Belgium, France, Germany, Netherlands, Ireland, Luxemburg
0-10kg £17
11-31kg £19
32kg+ £25
Area 2 (UPS)
Denmark, Finland, Greece, Poland, Spain, Sweden, Austria, Portugal, Czech Republic
0-10kg £19
11-31kg £22
32kg+ £30
Area 3 (UPS)
Estonia, Latvia, Norway, Slovenia, Switzerland
0-10kg £24
11-31kg £38
32kg+ £47
Italy (DHL)*
*at the moment we have had to switch from UPS to DHL due to some delays at the UPS import centre in Italy
0-10kg £25
11-20kg £35
21kg+ £45
Bulgaria (DHL)
*at the moment we have had to switch from UPS to DHL due to some delays at the UPS import centre in Bulgaria
0-10kg £30
11-20kg £40
21-31kg £50
32kg+ £60
Malta (UPS)
0-10kg £24
11-20kg £30
21-31kg £40
32kg+ £118
United States (UPS)
0-5kg £28
6-10kg £40
11-15kg £55
16-20kg £70
21-31kg £90
32kg+ £134
Iceland (UPS)
0-5kg £26
6-10kg £33
11-15kg £38
16-20kg £44
21-31kg £50
32kg+ £148
Taiwan (DHL)*
*unfortunately at the moment we're not able to offer free shipping
0-5kg £50
6-10kg £75
11-15kg £100
16-20kg £125
21-25kg £150
26-31kg £180
32kg+ £200
Other countries
Pick up in Cambridge
If you are in the Cambridge area you can select the "Local Pick up" option at check out! The address of our workshop is:
Unit 5, Ronald Rolph Court, Wadloes Road, Cambridge (UK), CB5 8PX
Please note that as this is not a customer-facing shop (it's just our workshop) you will need to contact us in advance before coming to collect your order. Please also note that as it's not a shop we won't be able to sell products on site.
Local delivery
We also offer local emission-free delivery in the Cambridge area, using Zedify. You will be able to select it at checkout.
Our shipping packaging:
Cardboard boxes made from 100% cardboard
Brown paper which is 100% recycled and/or reused
Paper tape that is 100% recyclable and compostable
Shipping label that is 100% recycled, recyclable and compostable